Important: Elements voluntary recall/replacement

Icarus Publishing will be conducting a voluntary exchange of Elements by Tanuki Kamogawa.  (ISBN 978-1-934075-15-9, Diamond code OCT07 3576) 

Elements by Tanuki Kamogawa was found to contain an error which affected the entire print run.  I would like to extend my apologies to all customers, retailers, and distributors for this oversight.  We are dedicated to improving the quality of our publications, and stand behind our work.  Therefore, with the cooperation of our printer we have decided to replace all affected copies of Elements.

All copies already sold will be replaced.  The new printing will NOT contain any indication that it is the corrected version, other than having the missing page.  It is up to you to check for it.

The new printing should become available in March or April.  At that time, we are asking that all retailers participate in a voluntary exchange program.

If you are a customer who recently purchased Elements, please do the following:

1. Keep your copy for the time being.  Please contact the retail establishment where you purchased your book, and let them know that there will be a voluntary recall/exchange.  Ask for a receipt to facilitate the exchange when the new printing arrives.  Please keep your copy in original sale-able condition, and return it at the time of exchange, or follow retailer directions.
2. If your retailer is not aware of this program, please point them to this page.
3. Please note that replacement copies will be sent out to every retailer for every copy already shipped, so there’s no advantage for us whatsoever for you not to trade for the corrected copy.  We appreciate the sentiment, though. =)

If you are a retailer, please do the following:

1. Please halt all sales of Elements for the time being.  Do not offer any exchanges or refunds until the new printing ships.  We have not worked out all details with our distributors, but when the new printing arrives, you can expect to receive the exact number of replacement books.  You may want to contact your distributor right now (ahem, Diamond) about this to ensure that you will receive your copies.
2. We understand that this recall/exchange may incur additional charges for you, but we feel it is important for all retailers to participate to ensure that all customers are satisfied with their purchasing experience.  Therefore, we will NOT require the affected copies to be returned or destroyed.  Rather, we recommend that after all exchanges have been made, that the affected copies be sold as “damaged” or “used” books, at an MSRP of $14.95 or less.  In other words, you guys lucked out!  But please remember to hold these books until all exchanges have been made.

That is all for now.  Please keep an eye on the Icarus Publishing webpage for any new details.